Privacy policy

Last updated: May 5, 2026

This Privacy Policy describes how Rovvyl (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from rovvyl.com (the “Site”) or otherwise use our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

We collect personal information in the following ways:

Information You Provide

When you use our Services, you may provide:

  • Contact details (name, email, phone number, shipping and billing address)
  • Order details (products purchased, payment confirmation)
  • Account details (username, password if applicable)
  • Customer support communications

Information Collected Automatically

We automatically collect certain information such as:

  • IP address
  • Device and browser information
  • Website usage data (pages viewed, actions taken)
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

  • Shopify and other platform providers
  • Payment processors (for transaction processing)
  • Shipping and fulfillment partners
  • Advertising and analytics providers (e.g., Meta, Google)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage payments, returns, and shipping
  • Improve our website and services
  • Communicate order updates and service messages
  • Send marketing communications (if you opt in)
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance
  • Understand user behavior
  • Personalize your experience
  • Support advertising and analytics

You may disable cookies through your browser settings. However, some features may not function properly.

We also recognize the Global Privacy Control (GPC) signal where required by law.

5. How We Share Information

We may share personal information with:

  • Service providers (payment processors, shipping carriers, Shopify, analytics tools)
  • Marketing and advertising partners (for ad performance and targeting)
  • Affiliates or business partners
  • Authorities if required by law
  • In connection with a business transfer (merger, acquisition, etc.)

We do not sell personal information for monetary compensation.

However, we may share certain information with advertising partners for targeted advertising purposes, as permitted by applicable law.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

Typically, order-related data is retained for up to 7 years.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@rovvyl.com.

We may need to verify your identity before processing requests.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred and processed outside your country of residence, including in the United States.

Where required, we use appropriate safeguards such as Standard Contractual Clauses.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: info@rovvyl.com