Terms of service

Last updated: May 5, 2026

Welcome to Rovvyl.com (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website and services.

Rovvyl is a business based in New York, United States, and we ship products from multiple fulfillment locations, including the United States and China, depending on product availability and inventory.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you may not use our website or services.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country, or have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone at any time.

2. Products & Availability

All products are subject to availability.

We may modify, discontinue, or limit quantities of any product at any time without notice.

We reserve the right to adjust pricing at any time.

3. Orders & Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Fraud or suspected fraudulent activity
  • Payment issues

If your order is canceled, you will not be charged or will be refunded.

4. Shipping & Fulfillment

We ship worldwide, including but not limited to the United States, Canada, the United Kingdom, Australia, and other international destinations.

Orders are fulfilled from multiple warehouses, including locations in the United States and China, depending on stock availability.

Processing Time

Orders are typically processed within 1–2 business days.

Delivery Time Estimates

  • United States: 5–7 business days
  • Canada: 5–7 business days
  • United Kingdom: 5–7 business days
  • Other international destinations: 7–14 business days

Delivery times are estimates only and may vary due to customs, carrier delays, or other factors outside our control.

We are not responsible for delays once an order has been handed to the shipping carrier.

5. Risk of Loss

All items are shipped under delivery confirmation tracking.

Risk of loss passes to the customer once the carrier marks the order as delivered.

We are not responsible for lost or stolen packages confirmed as delivered.

6. Returns & Refunds

All returns are subject to our Refund Policy.

Customers may request a return within 60 days of purchase.

Refunds are issued only after returned items are received and inspected.

Unauthorized returns will not be accepted.

7. Order Changes & Cancellations

Orders may be canceled within 24 hours of purchase, provided they have not entered processing or shipping.

Once processing begins, cancellation cannot be guaranteed.

8. Intellectual Property

All content on this site—including images, branding, logos, text, and designs—is owned by Rovvyl or its licensors.

You may not copy, reproduce, or resell any content without written permission.

9. Prohibited Use

You may not use this site:

  • For illegal purposes
  • To violate laws or regulations
  • To distribute malware or harmful code
  • To interfere with site functionality or security

We reserve the right to terminate access for violations.

10. Limitation of Liability

To the fullest extent permitted by law, Rovvyl shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the product purchased.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that:

  • Products will meet all expectations
  • The website will be error-free or uninterrupted
  • Results will be identical for all customers

12. Indemnification

You agree to indemnify and hold Rovvyl harmless from any claims or damages arising from your use of our site or violation of these Terms.

13. Third-Party Services

We use third-party services such as Shopify, payment processors, and shipping carriers.

We are not responsible for the actions or policies of third parties.

14. Privacy Policy

Your use of our site is also governed by our Privacy Policy.

15. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes shall be handled in the courts of New York.

16. Dispute Resolution

Any disputes may be resolved through binding arbitration where permitted by law.

You agree to waive participation in class actions to the fullest extent allowed by law.

17. Changes to Terms

We may update these Terms at any time. Continued use of the site means acceptance of any changes.

18. Contact Information

For any questions regarding these Terms:

Email: info@rovvyl.com